About us

Freedom of Information (FOI)

The purpose of the Freedom of Information Act 2000 (FOIA) is to promote a culture of openness and accountability in the public sector, by providing people with a general right of access to all types of recorded information held by public authorities.

The underlying principle of the Act is that information held by a public body should be freely available.  This means that you can ask about corporate information held by Southend University Hospital NHS Foundation Trust (the Trust) and request access to it.  The Trust will deal with all requests in accordance with the Freedom of Information Act Codes of Practice.

Publication Scheme

The Trust is obliged under the Act to maintain a publication scheme and is required to routinely publish certain information under the publication scheme.  As a result of the Publication Scheme Development and Maintenance Initiative the Information Commissioner's Office has introduced a model publication scheme that all public sector organisations should adopt from 1 January 2009.  Southend University Hospital NHS Foundation Trust is committed to complying with the model publication scheme.

This Publication Scheme is a complete guide to the information routinely published by Southend Hospital NHS Acute Trust.  It is a description of the information about our Trust which we make publicly available.  We shall review the Scheme at regular intervals and monitor how it is operating.

Please note, this section is currently in development and therefore some of the information may not be available on line.  In the meantime if you require access to any of the information mentioned in the publication scheme, whichcannot be located on our website you may submit a"request for information" to the Trust. (See section "Making a Request" below). 

The scheme is split into categories (Classes of Information) and gives an indication of the documents which Public Authorities are recommended to make available to the public.

  • Who we are and what we do
  • What we spent and how we spend it
  • What are our priorities and how are we doing
  • How we made decisions
  • Our policies and procedures
  • Lists and registers
  • The services we offer

For more general information see the following links to the Information Commissioner's Office website for the Publication Scheme and Definition Document:

Model publication scheme explanation from the Information Commissioner

Definition document for health bodies in England from the Information Commissioner 

Information Management

Information falling into these categories will be retained in line with the Southend University Hospital NHS Foundation Trust's retention and disposal schedules, which comply with circular HSC1999/53 'For the Record' and Public Record Office Guidance.  Information not required for the business purposes of the Trust is stored at the Trust/at a place of deposit approved by the Lord Chancellor for the purpose of holding public records   

Feedback  

If you have any questions, comments or complaints about this Scheme, in the first instance please write to:  

Mrs Nicola Frost
Freedom of Information Co-ordinator
Governance Unit
Southend University Hospital NHS Foundation Trust
Prittlewell Chase
Westcliff on Sea,
Essex
SS0 0RY  

Tel: 01702 435555 extn 6455
E-mail to: nicola.frost@southend.nhs.uk    

Anyone not satisfied with the outcome of a complaint or remain dissatisfied about the operation of the Publication Scheme, you may ask the Information Commissioner to undertake an independent review.  Please write to: 

The Information Commissioner
Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow,
Cheshire
SK9 5AF  

Telephone: 01625 545700
Facsimile: 01625 524510
e-mail: data@dataprotection.gov.uk   

The Information Commissioners website address for further information is:www.ico.gov.uk     

Making a request for information under the Freedom of Information Act 2000

The Freedom of Information Act recognises that as a member of the public, you have the right to know how public services such as the NHS are organised and run, how much they cost and how you can make complaints if you need to.  You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved.  

From 1 January 2005 the Act also obliges the Trust to respond to requests about the information which it holds and is recorded in any form and it will create a right of access to that information.  The rights to request and access this information are subject to some exemptions which the Trust has to take into consideration before deciding what information can be released.  

If you have a request for information that the Trust could provide for you, please contact our Freedom of Information Co-ordinator, in writing and include:

  • Your name and address for correspondence (email address is also acceptable)
  • Describe the information that you are requesting (giving enough detail in order to allow us to correctly identify and find it)
  • The way you would like the information sent to you (e.g. by post or email)

Sent your request to:

Mrs Nicola Frost
Freedom of Information Co-ordinator
Governance Unit
SouthendUniversityHospital NHS Foundation Trust
Prittlewell Chase
Westcliff on Sea
Essex
SS0 0RY 

Tel: 01702 435555 extension 6455

E-mail to: nicola.frost@southend.nhs.uk 

Response Target

The target for meeting requests for information is twenty working days following receipt.  Applicants will be kept informed if any delays appear likely. 

Limits of Disclosure - Exemptions

We will disclose information wherever possible.  However, in some cases information cannot be supplied in full or in part if one of the exemptions outlined in the Freedom of Information Act has to be applied.  For example where in certain limited circumstances, it will be necessary to preserve confidentiality where it is not in the public interest to disclose the information requested.

If possible we will supply the information requested with the exempt information removed.  In any case where information is refused, the Trust will specify which exemption is being claimed and why.  All requests for information will be carefully considered on their own merits and with close regard to the public interest. 

Cost of Information 

For the most part, the Trust will not charge for the supply of information requested under the terms of the Freedom of Information Act 2000.  However, requests for multiple hard copies or copying onto electronic media, such as computer disk, may attract a charge.  The charges will vary according to how information is made available.  Charges are as follows:  

a) Via the Trust's Web Site - Free of charge, although any charges for Internet Service provider and personal printing costs would have to be met by the individual.

For those without internet access, a single printout, as on the website, is available by writing to:

Mrs Nicola Frost
Freedom of Information Co-ordinator
Governance Unit
Southend University Hospital NHS Foundation Trust
Prittlewell Chase
Westcliff on Sea
Essex
SS0 0RY  

Tel: 01702 435555 extn 6455
E-mail to: nicola.frost@southend.nhs.uk   

However, requests for multiple printouts, or for archived copies of documents which are no longer accessible or available on the web, may attract a charge for the retrieval, photocopying, postage etc.  

We will let you know the cost and charges that will have to be paid in advance.   We will not provide printouts of other organisation's websites.  

b) Leaflets and brochures - free of charge for leaflets or booklets on, for example, services we offer to the public.  A list is available following a request to the Communications and Marketing Department, as below. 

c) "Glossy" or other bound paper copies or in some cases a CD ROM, video or other media are for charge, lists available following a request to the Communications and Marketing Department.  

Head of Communications and Marketing
Southend University Hospital NHS Foundation Trust
The Lodge, Prittlewell Chase
Westcliff-on-Sea
Essex
SS0 0RY

d) Email - emailed information will be free of charge unless it says otherwise.   The charges will be reviewed regularly. 

Who is the Information Commissioner?

The Information Commissioner enforces and oversees the Data Protection Act 1998 and Freedom of Information Act 2000.  The Commissioner is aUKindependent supervisory authority reporting directly to the UK Parliament.

The Information Commissioner

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Fax: 01625 524 510

Enquiry/Information Line: 01625 545 745

The Information Commissioner's Office 

Patient confidentiality

The Freedom of Information Act (FOI) does not change the right of patients to protection of their patient confidentiality in accordance with the Data Protection Act, common law and Article 8 of the Human Rights Convention. 

Maintaining the legal right to the patient confidentiality continues to be an important commitment on our part.  To help with this, we have appointed someone who is called a Caldicott Guardian.  Denise Townsend, Director of Nursing is our Caldicott Guardian who has the responsibility to ensure the protection of patient confidentiality throughout the Trust in accordance with your legal rights. 

The Caldicott Guardian can be contacted by writing to:

Denise Townsend, Director of Nursing
Southend University Hospital NHS Foundation Trust Trust Office
Prittlewell Chase
Westcliff on Sea
Essex
SS0 0RY 

Data Protection Act 1998 

Under the Data Protection Act 1998 and Access to Health Records Act 1990, you are entitled to access your health records or any other personal information held about you.  There may be a charge for this information.  More information about your rights can be found at www.ico.gov.uk.

To gain access to your health records you must make a request in writing to:

The Health Records Manager
Health Records Department
Southend University Hospital NHS Foundation Trust
Prittlewell Chase
Westcliff on Sea
Essex
SS0 0RY

Tel: 01702 435555 extension 8010 

Please visit our Accessing Health Records page to download the required forms.

Environmental Information Regulations 2004 

Enable similar access to environmental information, as under the Freedom of Information Act 2000. 

Copyright

The material available through this Publication Scheme is subject to the Acute Trust's copyright unless otherwise indicated.  Unless expressly indicated on the material to the contrary, it may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner.  Where any of the copyright items in this Scheme are being republished or copied to others, you must identify the source of the material and acknowledge the copyright status.  Permission to reproduce material does not extend to any material accessed through the Publication Scheme that is the copyright of third parties.  You must obtain authorisation to reproduce such material from the copyright holders concerned.

For HMSO Guidance Notes on a range of copyright issues, see the HMSO web site: www.hmso.gov.uk/guides.htm

or contact:

HMSO Licensing Division
St Clements House
2-16 Colegate
Norwich
NR31BQ

Tel: 01603 621000

Fax: 01603 723000

Re-use of Public Sector Information 

All information supplied by the Trust in answering a request for information (RFI) under the Freedom of Information Act 2000 will be subject to the terms of the Re-use of Public Sector Information Regulations 2005, Statutory Instrument 2005 No. 1515 which came into effect on 1st July 2005.

Under the terms of the Regulations, the Trust will licence the re-use of any or all information supplied if being used in a form and for the purpose other than which it was originally supplied.  This license for re-use will be in line with the requirements of the Regulations and the licensing terms and fees as laid down by the Office of Public Sector Information (OPSI).  Most licenses will be free; however the Trust reserves the right, in certain circumstances, to charge a fee for the re-use of some information which it deems to be of commercial value.

Further information can be found at www.opsi.gov.uk where a sample license terms and fees can be found with guidance on copyright and publishing notes and a Guide to Best Practice and regulated advice and case studies, at www.opsi.gov.uk/advice/psi-regulations/index.htm 

Other useful information websites

Freedom of Information Act 2000 Crown Copyright 2000 www.opsi.gov.uk
Data Protection Act 1998 Crown Copyright 1998 www.opsi.gov.uk
The Environmental Regulations 2004 www.opsi.gov.uk 
Freedom of Information website: www.foi.gov.uk
Information Commissioner website: www.ico.gov.uk
The Ministry of Justice www.justice.gov.uk

 

Classes of information

Please see the link below detailing classes of information