The Care Certificate class of 2018
13 December 2018
Care certificates were recently handed out to the latest group of Health Care Assistants (HCA) who have completed their studies at Southend University Hospital.
Director of Nursing, Denise Townsend, was on presenting duties.
She congratulated all the HCAs that had completed the certificate
and thanked them for all their hard work, completing it during
their own time whilst juggling working full time.
The certificate recognises all the hard work HCAs do for
patients at Southend Hospital, in completing the 15 standards of
the Care Certificate. It's the minimum training, supervision and
assessment that all healthcare workers now receive as part of
their induction when joining the Trust, and is also being offered
to existing staff.
One of those who gained their certificate was Sue Childs, an HCA
from the Discharge Lounge. Sue explained how her passion and varied
career has led to her being awarded the certificate. She said: "My
background was in banking when I joined the Trust in 2014 as part
of the switchboard team, I then had roles in radiotherapy and as
the ward clerk in the discharge lounge.
"I wanted to do more and progress, so in my one-to-ones I spoke
to my really supportive managers who then gave me this
opportunity to do my HCA training, which I started in April this
"I wouldn't be where I am without the support and encouragement
of my bosses, I've got the most amazing role and really love my
work. It gives me real job satisfaction to help others and
the Care Certificate has really helped enhance it. I'm now also
going out with the Bridge the Gap team."