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Our latest Hospital Hero - Sandra Lopez

25 May 2016

Hospital Heroes

Our latest Hospital Hero is maternity healthcare assistant, Sandra Lopez

Sandra was nominated for her commitment to looking after a patient with Parkinson's and Dementia on Eastwood ward who had sustained a fall.

The patient was very confused and understandably distressed, yet Sandra had a calming effect on her.

Sandra's kindness, patience and compassion are incredible. The relationship she had built with the patient meant the medical team were able to facilitate oral fluids which had previously been refused by the patient, in turn allowing her to be safely transferred back to her own bed.

Sandra was nominated by women's and children's directorate matron, Ruth Cozens who said: "Sandra had only worked as an HCA on the maternity unit so this experience was out of her usual remit.

"Her willingness to work in an area new to her to support fellow colleagues and engage with a challenging patient is admirable. She maintained a professional demeanour throughout and acted as a role model for the student nurse on duty.

"Every member of staff on duty that day was amazed by Sandra and wanted to steal her! She is thoroughly deserving of this award.