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Our latest Hospital Heroes - Falls Team

04 April 2017

Hospital Heroes

Our latest Hospital Heroes are our Falls Team, Kate Chapman and Vicky Cullen.

Kate and Vicky were nominated for their commitment to their roles and always going the extra mile to try and improve care for our patients.

Both have been instrumental in putting new safety measures in place for patients undergoing radiotherapy treatment where patients are isolated for several days. These patients are 'resident' in a lead-lined isolation room for several days with no personal contact, as they are radioactive following their treatment. They are generally well patients, aside from their treatment, and are able to be self-caring and contact staff on the unit by telephone.

Following an incident where an isolated patient felt unwell and subsequently collapsed, Kate and Vicky worked with the team in the radiotherapy and staff across other Trusts to put procedures in place should this situation happen again. These include hourly proactive phone calls to the patient during the day and two hourly visual checks overnight, ensuring staff are working within the safety guidelines.

Kate and Vicky were nominated by Clinical Development Nurse, Claire Buckell and Clinical Nurse Specialist, Sarah Haines who said: "Our main reason for nominating them is for the work they do behind the scenes that they rarely get thanks for. They are the first to help when wards are in need and regularly engage with areas of clinical and practice development outside of their remit.

"Their passion and dedication to our patients is second to none."