October's Hospital Hero - Lesley Marriott
01 October 2012
Parade of the heroes
Sorting out the work rotas for more than 60 junior medical
doctors is the stuff of nightmares. But Lesley Marriott has got it
down to a fine art. And the care she takes to ensure everyone is
happy does not go unnoticed : Lesley was nominated for our
'Hospital Heroes' (employee of the month) award by two of the
doctors themselves who praised her helpful, friendly way of working
and unflappable nature.
Her role, they acknowledged, was a 'thankless but absolutely
vital task' which had been particularly challenging during a recent
prolonged spate of multiple absences on the medical rota.
They added: "Without Lesley, patient safety would be compromised
enormously and on a regular basis. She coordinates all the junior
doctors' leave to maintain adequate staffing levels on the shop
floor and treats staff of every level with respect, always
listening to concerns and acting on them."
The doctors also appreciated the considerate way Lesley treats
each doctors as an individual, taking into consideration
distribution of work load and personal duties before allocating
Self-effacingly Lesley said: "It is quite challenging at times
but it is all about forward planning - although naturally there are
always the unavoidable last-minute absences. I always try to use
our own doctors for cover as they are familiar with the hospital
and other staff, rather than get a locum in. And the doctors
themselves are very helpful - it is all down to teamwork."