About us

January's Hospital Hero - Sue Bunn

21 January 2013

Hospital Heroes

Sue Bunn, reception supervisor in our eye unit over at Orsett Hospital, was nominated for her role in operating the satellite clinics there.

Despite organising clinics for 200-plus patients every day and having to link with other trusts' systems, Sue always has time to help a colleague or patient - and always with a ready smile!  Recently, much of her time has been taken up with helping the doctors find their way around electronic patients' notes after they were transferred from paper.

Sue knew nothing about her name being put forward until she received the email to say she had been selected.

"I was a bit flabbergasted. I did not know I was held in such high esteem. I just love everything about my job."

Like all our hospital heroes, Sue believes fervently in our values and tries her hardest to uphold them: "Patient care is so much more important than targets. The patient comes first."

And an added bonus of her award is that is has helped to raise the profile of the Orsett clinic.

"I don't think a lot of people realise we are part of Southend University Hospital."