June's Hospital Hero - Mary Burton
19 June 2014
Mary Burton, ward clerk, Westcliff ward, nominated by Anne Groome, Westcliff ward manager.
Mary puts patients first and foremost and makes strides to
enable the rest of her colleagues to do the same. She never forgets
that no matter what the task there is a patient needing care at the
heart of it.
Mary provided much need support when the recruitment was taking
place of a new ward manager and is credited with keeping the ward
going. She was and still is relied on by all ward staff, including
She went above and beyond by completing extra duties and
organisation tasks on top of her day job. When the ward managers
were appointed, she had prepared welcome packs for them with
information on getting to know the staff and how the ward works. It
is this kind of intuitive care for colleagues as well as patients
that for which she has been recognised.
Mary has never uttered the phrase 'that's not my job,' she is an
advocate of change and progress and helps assist and support other
colleagues. She was trained as a super user to implement Medway PAS
and has trained ward clerks who start on the bank; she remains a
frequent point of call for other ward clerks and senior managers
around the hospital.
Her nomination states: "She is a patient centred, kind, clever
lady who is a huge asset to the hospital and integral to the ward.
We're lucky to have her."