September's Hospital Hero - Yvonne Garcia-Nino
18 September 2014
Our recruitment of Spanish nurses has helped many teams to support better patient care, but this month’s nomination recognises someone who has gone above and beyond to ensure those nurses are themselves supported.
Despite their highly regarded skills as nurses, coming to work
in a foreign country is a massive step and Yvonne Garcia Nino has
taken the time and trouble outside of her own role, and in her own
time to ensure they settle here at Southend.
Because Yvonne speaks fluent Spanish, she had picked up issues
from the Spanish nurses and, supported by the nursing team, has set
up classes for them.
Whilst their level of English is without question Yvonne is
tacking pronunciation and accents - important when you
consider one example of an issue- "Thursday" and "Thirsty" -
you will understand how important it is for our fantastic new
nurses to be supported in this way.
Other support includes ensuring computer logins a work as there
has been some problems with misspelt names and ensuring the nurses
are able to get their competencies signed off to ensure they are
able to practice fully on their wards.
Both Yvonne and her husband have been hosting the evening
session for the nurses to help them learn more about the area and
ensure they want to remain valuable members of the team here.
Her nomination states: "We are really privileged to have someone
who has 'gone that extra mile' to help our colleagues so