Hospital Heroes, December 2018: Paediatric MA/Typist Team
01 December 2018
The winners of our Hospital Heroes monthly award for December 2018 is the Paediatric MA/Typist Team
The team were nominated for working collaboratively to turn the
clinic dictation to proof reading time down to one week. This
is a massive achievement considering that when they moved over
from tapes to digital dictation around three years ago, there was a
three month lead time.
For the last couple of years, the lead time has been around 4
weeks but with continued commitment they have cut this down to 1
week, a position they have not been in before. The team have
remained positive despite being affected by long-term sickness in
the past and pulled together to ensure patients' needs are put
first. Being able to turn around letters quickly has a
significant positive impact on patient care.