05 October 2012
Volunteers are needed for a new 'meet, greet and guide' service
set to be trialled at Southend Hospital's busy maternity unit.
The volunteers will be situated at a desk by the entrance to the
unit to welcome patients and visitors to the busy unit and direct
them to the appropriate clinic room or ward.
"The idea is for these volunteers to be a smiling face, the
first point of contact," says Sharon Murrell, the hospital's acting
head of midwifery.
"It's a busy department and it should be a varied and
interesting role. We hope it will appeal to people thinking of
entering the profession as well as people who have some spare time
and would like to offer their services."
As well as catering for new mums and mums-to-be, the unit also
runs a variety of clinics and has a bereavement suite, early
pregnancy service and runs neonatal hearing screening.
Sharon and her team are looking for volunteers with tact,
empathy and discretion in dealing with patients and their families
who may be stressed, anxious or even grieving; although the
majority of pregnancies and births are cause for celebration, there
are occasions when not all goes smoothly.
"Our volunteers need to be friendly, sensitive and have
plenty of common sense," saysSharon.
The department would like to take on at least 10 or so
volunteers to work on a rota, covering morning, afternoon and
evening shifts on the desk.
Anyone interested in applying can contact Jane O'Connell or
Chris Miller, voluntary services managers, on 01702 435555 ext 6135
for more information or email firstname.lastname@example.org
for an application form.
All volunteers will undergo a police check and informal
interview prior to starting.