Southend Hospital supports #hellomynameis
02 February 2015
Today Southend University Hospital joined more than 90 NHS organisations nationwide in supporting the ‘big bang’ launch of the #hellomynameis campaign.
The campaign aims to encourage staff to introduce themselves so
that patients know who is caring for them. It all starts with a
simple introduction - "hello my name is…." but makes a real
difference for patients.
Kate Granger, the campaign's founder, is a doctor but also a
terminally ill cancer patient. During a stay in hospital, Kate made
a stark observation that many of the staff looking after her did
not introduce themselves before delivering her care.
With her husband's help Kate started the #hellomynameis campaign
on Twitter to encourage staff to introduce themselves to their
patients, something she believes to be vital to establishing a
human connection and delivering compassionate care.
Southend University Hospital's executive team, led by acting
chief executive, Sue Hardy, feel strongly that the #hellomynameis
campaign message represents a cornerstone of relationships between
staff and patients.
"This campaign is more than just saying hello in a nice way, to
me it epitomises the values that underlie our work in healthcare -
kindness and compassion," says Sue.
"It shows an understanding that, for a patient, their stay in
hospital is often an anxious and difficult time. Introducing
yourself goes a long way to establishing a professional
relationship and does a great deal to put patients at ease".
To kick start the campaign members of staff will be having their
photos taken with the #hellomynameis poster.
In addition staff from all areas of the hospital - whether
medical, nursing, administrative or support staff - have been
asked make a special effort to introduce themselves to
To find out more about the #hellomynameis campaign and
Kate Granger's story visit www.hellomynameis.org.uk