Southend is delivering a better service for babies
23 December 2015
Southend University Hospital has continued to show improvement in the latest Care Quality Commission (CQC) National Maternity Survey 2015.
The hospital has scored higher marks than it did back in 2013
when the survey was last conducted across all three main sections
for labour and birth, staff and care in hospital after the
Colleen Begg, head of midwifery and gynaecology & clinical
director for women and children's, said: "At Southend we pride
ourselves on using such feedback to improve and develop the care we
offer women and their family. One example of this was the
successful introduction of allowing fathers the choice to stay
overnight with their partner and baby, which we introduced this
time last year."
The maternity service at Southend Hospital goes from strength to
strength seeing the neonatal unit awarded Stage 2 accreditation of the
UNICEF Baby Friendly Initiative neonatal enhanced standards, the
only unit in the east of England - and one of only four units in
the country - to do so.
It is also home to the only fetal medicine unit is Essex and
from early 2016 will be the first in the region to offer a third scan as standard to help reduce
Colleen added: "Our midwives constantly strive to provide the
best possible experience by promoting a range of choice for women
using the maternity service at Southend. We have one of the best
homebirth services in Essex and at 5% are more than double the
national average for providing this choice for local women."
The survey is just one of a variety of ways in which the
hospital are able to receive feedback from women using its service.
This includes the use of comment cards, the Friends and Family
national test and one-to-one interviews with women.
The results of the recent CQC National Maternity Survey 2015
reflects views of women who used the maternity service in February
2015 and the overall scores show that the hospital is delivering a
similar standard of care to others nationally.