Southend University Hospital still ‘extremely busy’ but steps down to red alert
06 May 2015
This morning Southend University Hospital has stepped down to red alert, however it remains extremely busy, so is still asking people to consider alternatives to attending A&E unless it is an emergency.
To assist in dealing with the situation, the hospital would like
to remind members of the public to only visit the accident and
emergency department if they are seriously unwell or critically
Choking, chest pain, blacking out, blood loss and fractures are
all considered emergencies, and those with symptoms like this
should not hesitate to visit their local A&E department.
On top of a busy Bank Holiday, on Tuesday 5th May the
A&E department saw very high attendances (310), 110 of which
Unfortunately a small number of elective operations, 18 in
total, were cancelled yesterday, but all patients were told in
person and these will be rescheduled.
No further operations have been cancelled today and emergency
and cancer operations have not been affected.
Sue Hardy, the hospital's chief executive, thanked both staff
for their continued hard work and members of the public for
spreading and heeding the important message. She said: "We would
like to thank our dedicated staff for their efforts in managing the
pressures and continuing to provide high quality care.
Despite the increased levels of demand patient safety remains our
"And we'd like to thank everyone who shared our messages on
Twitter and Facebook to make people aware both of the hospital's
status and A&E alternatives for those not in an emergency, such
as NHS 111.
"We've also been working with our health partners, including
Southend CCG and Rochford & Castle Point CCG, to raise the
profile of alternatives to A&E for the public."
Alternatives to A&E
For anyone unsure of the best course of action, always ring NHS
111 for health advice 24 hours a day, seven days a week.
GP's out of hours service
If you need more than telephone advice when your GP is closed,
then you can avoid several hours' wait in the emergency department
by telephoning NHS 111 for an appointment with your GP's
out-of-hours service which runs from 6.30pm until 8.00am Monday to
Friday and all day at weekends and Bank Holidays.
Pharmacists can help give advice and over-the-counter remedies
for diarrhoea, minor infections, headaches, coughs and colds, as
well as selling bandages and supports for minor twists and