Southend University Hospital launches the Medical Model project
04 June 2015
Southend University Hospital has launched the first stage of its Transformation Programme to improve the care and experience of patients and to meet some of the challenges the NHS will face over the next few years.
Despite significant recent improvements and the many compliments
our staff receive on a daily basis we know we need to do more if we
are going to be able to continue to provide the best possible
service for our patients in the years to come.
The NHS faces very significant challenges with increasing
demand, more complex treatments and less money to go around. New
and more effective treatments and investigations are becoming
available, almost on a daily basis and it is vitally important we
continue to keep up with these changes. Southend Hospital has
a proud history of being at the forefront of many of these
developments, adopting new techniques and developing and embracing
new ways of working. The transformation programme we are launching
today builds on this tradition of innovation.
This is the first stage of a comprehensive programme that will
see many changes in the way services are delivered. The programme
consists of a number of clinically led work streams which over the
next year will review the way we work in all parts of the hospital.
We will be drawing on the experience of our own staff as well as
looking at what we can learn from others to improve the way we
deliver care for our patients. The programme will also include
significant additional investment in diagnostic facilities and new
treatment techniques. The changes will be aimed at improving
efficiency, reducing delays and enabling patients to be treated
faster with more patients being treated at home or an outpatient
basis rather than staying overnight in hospital.
Over the coming months the trust will be rolling out a number of
clinically driven projects, the first of which ensures more rapid
assessment for patients who come to the hospital as an
The Medical Model project looks at how the trust can best treat
the rising number of acutely ill patients coming to the hospital
through A&E who require admission.
Dr John Day, clinical director for medicine said "We are
redesigning the service so that the existing acute medical units
(AMUs) are combined and relocated into a single assessment unit
that is better equipped to cope with the needs of acute medical
"We have adopted an 'assess to admit' approach, which means that
we can provide tests and investigations for patients without the
need for them to stay in hospital, for example a patient who
requires a scan could spend the night at home and then come back to
the hospital the next day for their investigation."
Alongside these changes, the hospital is also developing its
Older People's Acute Service (OPAS) to provide rapid
assessment, diagnosis, treatment and access to inpatient beds,
health care and social services so that more elderly patients can
get home quicker and have the right support when they need it
most. The OPAS will be located next to the new AMU, ensuring
that expert clinicians are in the right place to treat the patients
who need them.
The proposed changes mean that some existing wards will have to
be relocated, and we would like to apologise in advance for any
inconvenience caused during the short period of disruption.