Hospital treats record number of patients and maintains national standards
17 June 2015
Southend University Hospital’s A&E saw an unprecedented peak of 2,048 patients last week, the first time the department has ever seen more than 2,000 patients in a week.
Dedicated staff at the hospital still managed to achieve the
national standard with over 96% of patients being seen, treated and
either admitted or discharged within four hours.
This achievement closely follows the emergency department's
success at the start of June in treating 100% of patients within
the four-hour target two days running and recording the best
performance against the target across the whole of Essex.
Dr Caroline Howard, clinical director and consultant emergency
medicine, said: "An enormous amount of work has taken place
to ensure our patients are seen as quickly as possible and we are
delighted that our work to ensure our continued resilience against
peaks of attendance has really made a difference. However we
continue to see a large number of people who attend the department
who could be managed by their GP - at least 50 people per day. This
impacts the service we deliver to those who truly need us in
In addition to the emergency demand the trust has also treated
record numbers of elective patients and achieved the three 18-week
referral to treatment (RTT) standards for the last three
The trust is well on track to achieve these standards in June
with over 2,000 patients treated or booked to have their first
treatment in June which again is significantly higher than any
Jon Findlay, chief operating officer, said: "Delivering this
improved performance against a backdrop of rising demand requires
extraordinary efforts from all groups of staff working together to
deliver safe care. Our staff should feel very proud of what they
have achieved and we are very grateful for their continued
dedication and support."