Leadership programme helps staff deal with pressures and improve patient experience
25 February 2016
Two consultants at Southend Hospital have completed a prestigious leadership programme and they hope their success will inspire colleagues to do the same.
Dr Venkat Raman (obstetrics and gynaecology) and Dr Henna Jaleel
(sexual health) completed The Elizabeth Garrett Anderson Programme,
a two-year course delivered by the NHS Leadership Academy. The
course aims to help NHS staff to become more resilient and able to
meet high-pressure demands so that patients see improved outcomes
The leadership programme enabled Dr Jaleel to successfully lead
and support the sexual health department through a process of
change to ensure sustainability. "The course helped me to
understand about the impact of human factors on decision making,"
said Dr Jaleel. "It helped me understand that a real team has no
institutional boundaries and all the institutions in the NHS can be
brought together if we have a common agenda of providing safe and
effective patient care."
Southend Hospital's medical director, Neil Rothnie, said: "I am
delighted that Dr Raman and Dr Jaleel have undertaken this course
which ultimately benefits our patients."