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Patients’ Choice award –recognising those who care with compassion

28 July 2016

Health Care

Southend Hospital has again teamed up with The Echo to help find potential Patients' Choice nominees for our annual Hospital Heroes awards – but nominations close on Friday 5 August, so you need to hurry if you want your nomination to count!

Exclusively nominated for by the public, it's the patients', carers', relatives' and visitors' chance to say thank you by nominating a member of staff who has gone that extra mile to deliver the best possible service and really embodies our ethos of care with compassion.

Last year's winners, the Neptune Children's Ward team, have their 2015 trophy on display for all to see as they enter the ward. And they are still just as proud as they were during the 2015 awards night.

Speaking on behalf of the team, Susan Cornwell, a Paediatric Practice Educator, said: "The whole team feel very proud of the achievements in winning this award. We are very dedicated, work tremendously hard and it was fantastic to be recognised.

"The recognition from the public has such a positive impact on staff, who are often working under huge pressures. It was such a huge honour to be nominated last year, whether we won or lost we knew that it meant that we were appreciated and singled out for going above and beyond our duties by the public. So that is why it is important that staff across the Trust get recognised again this year."

The Neptune team were described as consistently polite, cheerful, helpful, informative, knowledgeable, willing, trustworthy and reassuring. They went out of their way to make an extremely difficult situation bearable for a family whose daughter has had repeated prolonged visits to the hospital with a very complex condition.

The nominators, the Neale family, said: "We are able to leave our daughter in their care and know, without any doubt that she is not only safe and cared for but she is also happy and comfortable in their care. Everyone on the ward cares so passionately about what they do and how they do it."

Do you know someone who has made a real difference to you or a loved one at Southend Hospital?

Your nomination can make a real difference and help celebrate the fantastic work of individual staff, or a team at Southend Hospital who go above and beyond their duty.

The public's nominees will be shortlisted to three by a panel of judges, including the Echo's Editor, Chris Hatton, and the hospital's Chief Executive, Sue Hardy. That final three will then be open to a public vote, that last year saw over 10,500 votes, to decide who will becrowned the 2016 Patients' Choice winner at the Hospital Heroes Awards at the end of September.

How can I nominate?

Download a nomination form: http://bit.ly/patients-choice-2016

Once completed, please email it to hospital.heroes@southend.nhs.uk

Alternatively you can return it by post to:

 Hospital Heroes Awards

c/o The Lodge

Southend University Hospital NHS Foundation Trust

Prittlewell Chase




Closing date for nominations is Friday 5 August 2016.