Trust welcomes CQC Report
02 August 2016
Sue Hardy Chief Executive, at Southend University Hospital,
said: "I am absolutely delighted that this report recognises the
fantastic caring and compassionate nature of our staff and that
most importantly the services we provide are rated as good for
being effective and caring for our patients. This is something that
I see in the staff here every day, and it is pleasing to see this
recognised by the CQC.
"We have been honest about the improvements we are making here
at Southend and the report reflects the things we told the CQC
inspection team we were working to change and with no area rated as
inadequate this reflects the hard work of our teams in transforming
and improving the services we provide to our community.
Alan Tobias OBE, Chairman said: "The report reflects the journey
we are on, particularly in developing our clinical leadership
structure to ensure the decisions we make as an organisation are
informed by our clinical teams.
"The inspection team also acknowledges the work we are doing
with our partner organisations such as the CCGs and local authority
in recognition that many of the challenges and pressures we face
are system wide issues, particularly the recruitment of staff,
increased demand and lack of capacity.
"I am particularly pleased that so many areas were
highlighted as 'good', with one area marked as
'outstanding' within the report, and also recognition was given to
our many areas of best practice and innovation."
The CQC inspectors based their ratings of each service or team
visited on key questions across eight service lines, the evidence
for each then leads to the overall rating given. The questions
- Is it safe?
- Is it effective?
- Is it responsive?
- Is it caring?
- Is it well-led?
The Trust is now developing a detailed action plan in response
to the areas identified for improvement.
The CQC are an independent regulator of health and adult social
care whose job is to make sure health and social care services
provide people with safe, effective, compassionate, high-quality
care by monitoring, inspecting and regulating services to make sure
they meet fundamental standards of quality and safety.