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Radiotherapy department at Southend meets ‘international best practice standards’

09 March 2017

Health Care

The Department of Radiotherapy and Radiotherapy Physics at Southend University Hospital has been accredited by CHKS for its processes and standards which meet international best practice standards.

CHKS are a leading provider of healthcare intelligence and quality improvement services.

This accreditation means that the services are safe, reliable and of good quality, and also meet the high standards required by the Care Quality Commission (CQC), giving the Trust a huge seal of approval.

Its importance in helping give relatives and patients confidence that they are being given the best quality care was explained by James Green, Head of Radiotherapy, who said: "'We want to ensure that our patients receive world class radiotherapy treatment and this shows that we absolutely deliver that to our patients.

"While our existing International Standardisation Organisation (ISO) accreditation ensures the quality of the Radiotherapy treatment itself, this extended accreditation from CHKS, which includes CQC level compliance, ensures that the whole patient experience, from door to door, is at the highest level possible."

CHKS uses an online system to record information about processes and standards which are submitted by the applicants. This allows users to view comparative information between departments and services and to monitor performance, progress and compliance. Once this information has been submitted the CHKS external team of surveyors carries out a final assessment.

Moyra Amess, Associate Director for Assurance and Accreditation at CHKS said: "The accreditation process requires dedication and commitment. Every organisation we make this award to has proved to our external assessors that its standards and processes meet international best practice standards. This is a significant achievement."