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Macmillan CEO celebrates Southend team

28 March 2017

Health Care

The chief executive of Macmillan Cancer Support, Lynda Thomas, praised staff at the Macmillan Information and Support Centre at Southend Hospital today (28 March) for their work supporting people affected by cancer.

Lynda commended centre staff on applying the Macmillan Quality Volunteering Standards (MQVS) to ensure their volunteers are providing first-class support.

"I'm delighted to announce that the team is one of the first in the South East to achieve the volunteering standards," said Lynda.

"I can see the whole team are committed to improving the lives of their visitors, by offering services such as complementary therapy and signposting to welfare benefits advice and other support."

Anna Davis, 66, from Westcliff-on-Sea, has been volunteering at the centre since it opened in March 2014. She said:

"When I retired, I wanted to do something worthwhile with my time. I lost both my parents to cancer when I was a teenager so I know how important it is to have someone to talk to when times are tough.

"I welcome visitors to the centre and offer a listening ear. Whether they've been diagnosed with cancer or know someone who has, I can point them in the direction of relevant workshops and information. I always look forward to my shift because I know our team play a positive part in people's cancer journey. It's a real privilege to volunteer with Macmillan.

"Our managers have been working hard to achieve the MQVS over the past year. I feel valued and supported as a volunteer and think this creates a supportive environment for people visiting the centre too."

Fred Englund, Macmillan Information and Support Manager at the hospital, said:

"We were delighted to welcome Lynda to Southend Hospital today. We strive to deliver first-class cancer services. It's great to see the difference volunteers are having on patient experience and for them to be recognised and supported by Macmillan.

"I'm pleased the team's hard work completing the Macmillan Quality Volunteer Standard has paid off. We're thrilled to be one of the first teams in the South East to complete this achievement."