Macmillan CEO celebrates Southend team
28 March 2017
The chief executive of Macmillan Cancer Support, Lynda Thomas, praised staff at the Macmillan Information and Support Centre at Southend Hospital today (28 March) for their work supporting people affected by cancer.
Lynda commended centre staff on applying the
Macmillan Quality Volunteering Standards (MQVS) to ensure their
volunteers are providing first-class support.
"I'm delighted to announce that the team is one of the first in
the South East to achieve the volunteering standards," said
"I can see the whole team are committed to improving the lives
of their visitors, by offering services such as complementary
therapy and signposting to welfare benefits advice and other
Anna Davis, 66, from Westcliff-on-Sea, has been
volunteering at the centre since it opened in March 2014. She
"When I retired, I wanted to do something worthwhile with my
time. I lost both my parents to cancer when I was a teenager so I
know how important it is to have someone to talk to when times are
"I welcome visitors to the centre and offer a listening ear.
Whether they've been diagnosed with cancer or know someone who has,
I can point them in the direction of relevant workshops and
information. I always look forward to my shift because I know our
team play a positive part in people's cancer journey. It's a real
privilege to volunteer with Macmillan.
"Our managers have been working hard to achieve the MQVS over
the past year. I feel valued and supported as a volunteer and think
this creates a supportive environment for people visiting the
Fred Englund, Macmillan Information and Support Manager at the
"We were delighted to welcome Lynda to Southend Hospital today.
We strive to deliver first-class cancer services. It's great to see
the difference volunteers are having on patient experience and for
them to be recognised and supported by Macmillan.
"I'm pleased the team's hard work completing the Macmillan
Quality Volunteer Standard has paid off. We're thrilled to be one
of the first teams in the South East to complete this