About us

Closer Look: End of Life Facilitator

31 May 2018

Health Care

Each month we interview a different member of staff or volunteer at Southend University Hospital and gain a closer look at how they help deliver patient care at the Trust. This month we meet End of Life Facilitator, Lucy Broad.

Tell us about yourself?

I have worked in oncology and palliative care for over seven years now. Whilst doing my nurse training I found this was an area I had a keen interest in, which supplied a multitude of training opportunities.

Therefore I started my career as a newly qualified nurse on Elizabeth Loury Ward where I gained extensive knowledge in everything from administering chemotherapy and caring for acutely unwell patients, to supporting both patients and their families in the last days of life.

I have only recently started the role of End of Life Facilitator but I look forward to this new career path and building upon the knowledge I have developed over the years.


What does your job involve?

As End of Life Facilitator I provide clinical support and education to staff to make sure we provide quality terminal care to our patients. On a daily basis I also support patients and their loved ones with a mixture of medical and emotional needs.

Earlier this month it was Dying Matters Awareness Week (14-20 May) and we wanted to encourage people to openly discuss dying, whether it's what song you want played at your funeral to where you would like to be cared for at the end of your life.

This is such an important discussion, so if you haven't already, please make sure you talk to your family and friends about your wishes.


What are the best bits about your job?

Losing a loved one can be an uncertain and extremely traumatic time. End of life care if done incorrectly can make the grieving process very difficult, therefore I feel privileged to support patients and their families at this time.

The hospital also provides a number of services to help make this time easier for families, such as camp beds and comfort packs if they want to stay overnight and free parking for those whose loved ones are in the last days of life.


What work achievements are you most proud of?

I pride myself in being approachable and supportive to both my patients and colleagues. I coordinated a difficult end of life case a number of years ago which met all of the patient's wishes and was of a great comfort to the family in such a short but precious time.