Southend University Hospital implements TeleTracking
22 October 2018
Patients in Southend University Hospital this month will benefit from new technology to make sure they are in the right place at the right time. The new system, called TeleTracking, is an innovative electronic system that improves the flow of patients through hospital by giving centralised, real-time bed status information to doctors and nurses.
Southend Hospital is the first of the mid and south Essex
hospitals to go live with TeleTracking, with Basildon and Mid Essex
set to follow in November.
Yvonne Blücher, Managing Director at Southend University
Hospital explains: "A real-time view of bed availability and demand
will help us ensure patients are admitted to the right ward first
time. Placing the right patient in the right bed every time will
improve patient safety and experience, and get patients home
"TeleTracking will also help us get beds ready for the next
patient more quickly, reducing the amount of time patients wait to
be admitted onto the ward. Knowing which beds are free will improve
emergency care, and help us run planned admissions more
"Nurses and managers can spend a lot of time checking bed
availability when patients are admitted, transferred and
discharged. TeleTracking will reduce this administrative burden,
free up more time for our staff to care and make us more
Automated requests for portering services and bed cleaning will
enable more effective management of requests to move patients
around the hospital for investigations and treatments which should
speed up treatments and reduce the length of time patients have to
spend in hospital.
A new bed cleaning team will mean that beds can be cleaned and
ready for the next patient more quickly.
Yvonne continues: "Our priority is giving our patients a safe
and high quality experience in hospital. The TeleTracking system
will help speed up tasks, such as calling for a porter to take
patients for a scan, and cleaning beds once a patient has been
"TeleTracking can give time back to nurses to spend with
patients, rather than chasing beds."
The system is due to go live at Southend University Hospital at
the end of October, with Basildon & Thurrock and Mid Essex
hospitals following during November.
Yvonne says: "Going live with TeleTracking at Southend is the
start of the implementation across the three acute hospital trusts
in mid and south Essex. Once all three hospitals have successfully
implemented the system, we should start to see more opportunities
for supporting each other. We will have a thorough understanding of
where the demands are across our whole hospital system. This will
help us work together to ensure our patients are receiving
treatment in the right place and have a better hospital