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Southend Hospital Charity Shops to re-open

10 June 2020

Volunteering

Hospital charity shops in Leigh Broadway and Hamlet Court Road are set to reopen on Monday 15 June.

Shop managers and volunteers have been working tirelessly to get the shops ready for re-opening, putting in enhanced health and safety and social distancing measures to protect staff, volunteers and customers, ensuring a safe shopping environment.

To allow staff and volunteers to process and manage their current donations, donated before the lockdown, the charity will only be accepting new donations on Friday's.  This is to allow for all donated items to be 'quarantined' for the suggested 72 hours and cleaned before being made available for purchase in the shops.

Shops will now be open during the revised opening times of Monday to Saturday between 10am and 4pm. These altered times will allow staff to clean the shop thoroughly before opening. Staff will also be cleaning throughout the day, which will include regularly disinfecting high touch points such as door handles and handrails.

All employees have been trained appropriately and the shops are asking customers to follow the two-metre apart social distancing guidelines in their shops - floor markers have been put in place to assist with this. Hand sanitiser stations will also be provided in each shop for customers to use.

There will be a reduced number of customers allowed in the stores at any one time, so they may be asked to queue outside. The shops have temporarily closed fitting rooms and will only be accepting contactless and card payments.

Lucy Thomas-Clayton, Director of Charities and Voluntary Services, said: "We are delighted that we can finally open our shops to our customers so we can continue raising money for Southend Hospital.  The public have been magnificent in showing their support for staff and patients throughout the COVID-19 pandemic.  With lots of people having clear-outs during lockdown we are expecting a huge influx of donations, so we ask our customers to kindly bear in mind that on some occasions, due to the limited storage space in our shops, we may not be able to accept some donations on the day."