About us

How our hospital is run

The Trust Board has overall responsibility for the running of the hospital. They are accountable to our regulators such as NHS Improvement (NHSI) and the Care Quality Commission.

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Clare Panniker

Chief Executive

Clare is joint Chief Executive of Southend University Hospital NHS Foundation Trust, Basildon and Thurrock University Hospitals NHS Foundation Trust and Mid Essex Hospital Services NHS Trust. Prior to joining Basildon and Thurrock University Hospital, Clare was CEO of North Middlesex University Hospital for 9 years.

A registered nurse, Clare also has a business degree, and has worked in the NHS for more than 25 years. Clare mentors other aspiring NHS leaders, from both clinical and management backgrounds. The Chief Executive is the Accounting Officer for the Trust and carries full responsibility for the Trust's performance, forward planning and leadership of the Executive Team and clinical directors.

 

Tom Abell

Chief Transformation Officer, Deputy Chief Executive

Tom Abell joined Basildon and Thurrock University Hospitals Foundation Trust in October 2015 as Deputy Chief Executive. He was previously chief officer of NHS Basildon and Brentwood Clinical Commissioning Group. He is an important addition to the Trust board, bringing valuable experience of health commissioning.

Tom has been involved in several major service transformation and improvement programmes during his career. He has a special interest in the role that technology and new ways of working can play in improving health outcomes for patients, while making maximum use of valuable resources.

Yvonne Blücher

Managing Director

Yvonne joined Southend University Hospital NHS Foundation Trust in October 2015 as Chief Nurse from 'Barts' where she was Deputy Chief Nurse for Quality and Governance. Prior to this she spent 10 years as Director of Nursing and Quality at Princess Alexandra Hospital in Harlow, two years of which she was Director of Nursing and Operations Director. She completed her nurse training and began her NHS career at Basildon Hospital before later specialising in cardiac care. She then moved north to Barnsley where she was instrumental in setting up first aid centres in the pit mines with defibrillators.

Yvonne is a fellow of the Institute of Health Improvement and has a real passion for engaging staff to ensure patients get the best possible outcomes. Yvonne was appointed as the Managing Director in December 2016 as part of the Joint Executive Group, taking full responsibility for day-to-day operational business and leading on innovation and quality.

Martin Callingham

Chief Information Officer

Martin initially trained as a nurse at the Royal London Hospital, working in the A&E departments in and around North East London and Harlow. He made the move into site management and discharge planning service at Whipps Cross Hospital before moving to Newham as Head of Modernisation, implementing the first electronic patient records in 2004. He progressed to the role of Chief Information Officer at Newham responsible for IT, Information coding and data quality and following the merger of 'Barts' Hospital and Whipps Cross Martin was responsible for clinical systems across six hospital sites.

Martin joined Mid Essex Hospitals NHS Trust in August 2014 to help deliver, maintain and grow the use of technology and information across the Trust and to move towards a full Electronic Health Record in the near future.

Danny Hariram

Chief People & Organisational Development Director 

Danny was previously the Workforce & OD Director at BTUH since 2015 and has worked in a number of acute and mental Health Trusts during the last twenty years with extensive experience of leading significant organisational change.

He works in ensuring high levels of staff engagement and works to develop an environment that allows for improvements for patients and staff, allowing staff the help and support to unlock their full potential.

Diane Sarkar

Chief Nursing Officer

Diane's experience spans the NHS and private healthcare. After training at The Royal Free Hospital in London, she worked in a number of London's large acute hospitals and progressed through several operational and corporate management positions. In 1996, Diane worked in the private sector at the Wellington Hospital, setting up new governance frameworks and leading on the quality agenda. Having completed a Master's degree, Diane returned to the NHS in 2001 at Southend Hospital, as Associate Director of Operations for Medicine and then Associate Director of Nursing. Appointed in 2010, her focus has been particularly around developing the nursing workforce, as well as leading on a number of corporate agendas, including quality improvement and the patient safety and patient experience agenda.

Eamon Malone

Chief Estates and Facilities Director

Eamon joined the MSE Group in December 2018 following a long Estates and Facilities career in the NHS in Northern Ireland. Eamon has experience leading estates services through a challenging merger process and utilising the skills, experience and expertise of Estates and Facilities colleagues to deliver more focussed and efficient services. Eamon is a Chartered Building Surveyor and a Fellow of the Institute of Healthcare Engineering and Estate Management.

Jonathan Dunk

Chief Commercial Officer

Jonathan joined the MSE Group in May 2018 to provide executive leadership to lead a variety of key strategic workstreams, including the future organisational form programme and the transformation of corporate support services. He has a strong background in finance, strategy and turnaround director roles, in both the NHS acute and commissioning sectors, most recently in the acute sector as Director of Finance at Milton Keynes NHS University Hospital. Jonathan is a graduate of the NHS Financial Management Training Programme and holds an NHS Leadership Academy Award in Executive Healthcare Leadership. Jonathan is a chartered accountant with CIPFA.

Dawn Scrafield

Chief Finance Officer

Dawn is a highly experienced, values driven senior NHS leader with a strong reputation as an effective problem solver, with drive, determination, energy and imagination to deliver high quality, cost effective services to patients. Dawn is a qualified and seasoned finance professional with over 23 years' experience at senior and board levels, with a successful track record of achievements operating as a Director and Deputy Chief Executive in complex multi-site NHS organisations. Prior to Mid and South Essex Hospitals Group, Dawn supported the successful merge of Colchester and Ipswich Hospitals, to form East Suffolk and North Essex Foundation Trust.  A strong team player with an excellent reputation for achieving significant results across a broad range of portfolios including, corporate leadership and strategy, financial improvement, performance management, and turnaround in challenged organisations.

David Walker

Chief Medical Officer

David has worked as a doctor for over 30 years and has held executive director positions in a number of NHS organisations since 2001. He has wide research experience in the field of infectious diseases and epidemiology. He has held academic roles up to professorial level in several UK Universities and was formerly a visiting scientist at the Centres for Disease Control in Atlanta, USA.

Prior to this appointment David has been the Deputy Chief Medical Officer for England and Executive Medical Director for an acute Trust in the North West region.

Non-executive Directors (NEDs)

Lynsey Cross

Dave Hughes

Julie Parker

Margaret Pratt

Deepak Singh

Caroline Stanger

Barbara Stuttle

Alan Tobias

Site leadership team (SLT)

The site leadership team are responsible for overseeing the day-to-day running of the hospital.

 

Yvonne Blücher

Managing Director

Yvonne joined Southend University Hospital NHS Foundation Trust in October 2015 as Chief Nurse from 'Barts' where she was Deputy Chief Nurse for Quality and Governance. Prior to this she spent 10 years as Director of Nursing and Quality at Princess Alexandra Hospital in Harlow, two years of which she was Director of Nursing and Operations Director. She completed her nurse training and began her NHS career at Basildon Hospital before later specialising in cardiac care. She then moved north to Barnsley where she was instrumental in setting up first aid centres in the pit mines with defibrillators.

Yvonne is a fellow of the Institute of Health Improvement and has a real passion for engaging staff to ensure patients get the best possible outcomes. Yvonne was appointed as the Managing Director in December 2016 as part of the Joint Executive Group, taking full responsibility for day-to-day operational business and leading on innovation and quality.

Neil established the specialist Breast Unit at Southend and developed the 'open access' hernia service. He is the director of screening for South Essex Breast Screening Service and lead clinician for breast services.

He has spent 16 years as the surgical lead to the Regional Quality Assurance team for the NHS Breast Screening Programme and has chaired the National Breast Screening Audit for the last five years.

Neil was appointed as Medical Director in December 2012.

Clare Burns

Director of Operations, Elective Care

Clare Burns joined the Trust with over 12 years of experience working for the NHS in community services, acute trusts and NHS England.

Caring for other people is something which Clare is very passionate about, and she has worked in local care homes, social services and for Coventry City Council, working in residential care for older people. Clare has worked for Princess Alexandra and Mid Essex hospitals as well as South West Essex PCT, commissioning services at Basildon and Thurrock Hospital, and worked with Southend's Managing Director Yvonne Blücher at Princess Alexandra hospital in Harlow.

Clare is local to Southend and the hospital has been a key part of her life. Clare says her role is something she really wants to do and what makes it really special is the fact that it's here at Southend.

Mike Quinn

Director of Operations, Unscheduled Care

Mike joined the Trust in January 2019 bringing with him over 30 years of experience working in healthcare across the NHS, third-sector and private sector as well as a period working outside of the UK jurisdiction as Director of Hospitals' for the Isle of Man Government.  

A nurse by profession, Mike trained in Liverpool before developing his clinical interests in oncology and palliative care.  His first senior management role was as Director of Palliative Care services  for Marie Curie Cancer Care in Surrey before moving back to the NHS in a General Manager role at King's College Hospital where he managed the Trust's portfolios for Liver and Renal Services, Cardiac and Neurosciences and led the development of King's Private and International business. 

Mike went on to develop his commercial interest as Executive Director of the London Independent Hospital in London's east end before returning to NHS management in Portsmouth.  

Denise Townsend

Director of Nursing, Director of Infection Prevention and Control (DIPC) and Caldicott Guardian

Denise qualified as an Adult Registered Nurse in 1993 and joined Southend in 1994 as a Staff Nurse in Accident and Emergency.  Following completion of her paediatric nurse training, Denise continued to work as an Adult and Paediatric Nurse in A&E, later becoming an Emergency Nurse Practitioner before taking on the role of Lead Nurse for Medicine.

After a period as Associate Director for the Emergency Department, Denise took on the role of Lead for Corporate Governance in 2011, becoming Associate Director of Nursing in 2015 and then Director of Nursing at the end of 2016.

Denise works closely with her leadership team colleagues to ensure that quality and safety run through every aspect of the services provided at Southend.

Louisa Cowell

Director of Finance

Louisa has come to Southend Hospital from the Cambridgeshire and Peterborough health system where she has had roles both at the CCG and Community and Mental Health Trusts in the area.  She is pleased to be working in an acute hospital and believes that many of the savings we can make come from delivering better patient care, particularly through the focus of improving patient flow.

Sue Bridge

Head of Human Resources

Sue has worked in Human Resources for Southend Hospital for over 10 years. Her experience and knowledge of the Trust and the people that work here is invaluable.  Sue joined Southend Hospital as an Employee Relations Advisor and worked her way to HR Business Partner and then Deputy Head of HR Operations and is now Head of Human Resources at the Trust.

Sue believes that a professional and compassionate working environment is important, particularly in challenging times. "During my time here I have realised that our values need to be present and centred in everything we do. We need to support and encourage each other. Successful change needs small steps, and it's a two-way process. I am keen that we are always ready to listen to each other to support and share best practice and we create a safe space to do that."

Charlotte Dillaway

Director of Delivery

Charlotte joined Southend University Hospital in 2019 from Southend and Castle Point and Rochford CCGs, where she held the post of Director of Strategy and Planning. An accountant and programme director by background, Charlotte has worked in both the private and public sectors and has extensive experience in all aspects of corporate services and operational management.

Charlotte said: "My career ambition was to move to the NHS - I've moved my family to the area so this is my local hospital now, and I intend to use my skills and experience to help make the changes that need to be made to ensure every patient has a good experience in our hospital and our staff are able to do their job to the best of their abilities."


If you have questions about your care or the care of a relative please contact our Patient Advice and Liaison Service (PALS) at PALS@southend.nhs.uk