For patients
& visitors

AttendAnywhere video consultations guidance and FAQs for patients

AttendAnywhere is a web-based platform that allows us to offer secure video appointments to patients.

We have introduced video appointments to help us carry on seeing patients during the current coronavirus outbreak.

All you need is

  • an internet enabled device, like a smartphone or tablet, or a computer or laptop with webcam, microphone and speakers 
  • a reliable internet connection
  • Chrome or Safari web browser
  • A quiet and private place to have your appointment 

Please watch this short video to help you understand how your video appointment will work:

https://www.youtube.com/watch?v=o-64JK4nLuE 

You can also find more information by visiting the AttendAnywhere patient information page

 

Before your appointment

Before your appointment please click on this link to test your equipment using a test call.  If the test call doesn't work please contact the department that made the appointment for you.

You can also read this information about what to expect on your video consultation 

AttendAnywhere guide for patients

 

To attend your appointment

Click on your clinic link below to enter the waiting room. You will not enter the waiting room until you have completed some checks.

When you are ready to start your video appointment, click 'start video call'. You will be asked to undertake your checks again. Make sure you complete all details including your date of birth and a number we can call you back on if there are any difficulties.

Don't forget to tick the small box at the bottom of the registration screen.

We will not store the details you submit and any details will be transferred securely.

Clinic links

Adult Diabetes

Audiology

Breast Unit

Burns

Cardiology

Colorectal

Counselling

Dermatology Clinic

Emergency Department Basildon

Endocrinology

ENT

Essex Fatigue Service

Eye Clinic

Feeding Together Drop In

Gastroenterology

Gynaecology

Haematology

Interventional Radiology

Lower GI

Macmillan Counselling

Macmillan Information Centre (MSE-MIC)

Macmillan Information Centre Drop-in (MSE-MIC-Dro

Maternity

Maternity Triage

Medical - Same Day Emergency Care (MSDEC)

Neurology

Nutrition & Dietetics

Occupational Therapy 

Oncology

Ophthalmology

Oral and Maxillofacial Surgery

Paediatrics

Pain Management

Physiotherapy

Plastic Surgery

Pre-Assessment

Psychological

Renal

Respiratory

Rheumatology

Speech & Language Therapy

Spinal Triage

Stroke Medicine

Surgical - Same Day Emergency Care (SSDEC)

Trauma & Orthopaedics

Upper GI

Urology

Vascular