Neptune Children's ward is a general paediatric ward that caters
typically from birth to 16 years.
There are 11 side rooms (prioritised for those requiring
isolation) and two six bedded bays that cater for those children
requiring emergency, elective or high dependency care. There is
additionally a four bedded nursery with cots.
Neptune Ward has a play room, adolescent room, parent's room,
treatment rooms and a designated waiting room.
We aim for a minimum of five and a maximum of eight members of
staff during the day. At least one member of staff each shift
is certified in European Paediatric Life Support. The skill
mix ranges for Ward Sisters to HCAs. Working alongside the
nursing staff we are lucky to have a team of Play Specialists that
are invaluable in helping both patients and parents through
Neptune has both a Clinical Facilitator and Clinical Nurse
Specialist. The Clinical Facilitator assists in teaching and
supporting staff especially when there are high dependency patients
on the ward or in need of transfer to a specialist centre.
The Clinical Nurse Specialist performs specialised diagnostic tests
and treatment within her own caseload.
Neptune Ward has designated physiotherapists, paediatric
dieticians and a clinical psychologist. It is linked with
both the Paediatric Outpatient Department and Lighthouse Children's
There is an on-going commitment to enhancing practice and the
ward echoes the Trust's commitment to the training and development
of all staff.
Total number of beds - 27.
Ward telephone number
Contact email address
1st Floor Cardigan Building
Women's and children's
Visiting and other instructions
Visiting is from 07:00 - 20:00 (open visiting for
Protected mealtimes are from 07:30 - 08:30, 12:00 - 13:00, 17:00
- 18:00; please avoid visiting at these times unless you are a
Visitors are welcome with parental/carer consent only. If under
the age of 18 years individuals must be accompanied and supervised
by an adult over 18 years of age. Maximum of 2 visitors are allowed
at the bedside.
One parent/immediate carer may remain resident overnight.
Surgical Day Stay
Children - Day stay patients are permitted two parent/legal
guardians only on day of surgery, no siblings.
Ideally children under 5 years should not visit, if required
this should be limited to 1 hour.
The parents' room has a fridge, microwave and tea/coffee making
facilities. Hot drinks are only permitted on the actual ward if in
a lidded cup and all food bought in must be in date and clearly
Please discuss any extenuating circumstances with the nurse in
As a patient on this ward, you may be under the care of one or
more of these consultants
Surgical, ENT, Orthopaedic and plastic/oral teams.
Specialist teams who care for patients on this
Paediatric community nursing team
Paediatric diabetes team
Neptune Paediatric Unit
Westcliff on Sea