For patients
& visitors

Neptune ward

General paediatrics

Ward details

Neptune Children's ward is a general paediatric ward that caters typically from birth to 16 years.

There are 10 side rooms (prioritised for those requiring isolation) and one six bedded bays that cater for those children requiring emergency, elective or high dependency care. There is an additional four bedded nursery with cots.

Neptune Ward has a play room, adolescent room, parent's room, treatment rooms and a designated waiting room.

We aim for a minimum of five and a maximum of eight members of staff during the day.  At least one member of staff each shift is certified in European Paediatric Life Support.  The skill mix ranges for Ward Sisters to HCAs.  Working alongside the nursing staff we are lucky to have a team of Play Specialists that are invaluable in helping both patients and parents through procedures.

Neptune has both a Practice Educator and Clinical Nurse Specialist.  The Practice Educator assists in teaching and supporting staff especially when there are high dependency patients on the ward or in need of transfer to a specialist centre.  The Clinical Nurse Specialist performs specialised diagnostic tests and treatment within her own caseload.

Neptune Ward has designated physiotherapists, paediatric dieticians and a clinical psychologist.  It is linked with both the Paediatric Outpatient Department and Lighthouse Children's Development Centre.

There is an on-going commitment to enhancing practice and the ward echoes the Trust's commitment to the training and development of all staff.

Total number of beds - 20.


Claire Scott

Ward telephone number

01702 385180

Contact email address


1st Floor Cardigan Building


General paediatrics

Business unit

Women's and children's

Visiting and other instructions

Visiting is from 07:00 - 20:00 (open visiting for parents/carers)  

Protected mealtimes are from 07:30 - 08:30, 12:00 - 13:00, 17:00 - 18:00; please avoid visiting at these times unless you are a parent/carer.

Visitors are welcome with parental/carer consent only. If under the age of 18 years individuals must be accompanied and supervised by an adult over 18 years of age. Maximum of 2 visitors are allowed at the bedside.

One parent/immediate carer may remain resident overnight.

Surgical Day Stay Children - Day stay patients are permitted two parent/legal guardians only on day of surgery, no siblings.

Ideally children under 5 years should not visit, if required this should be limited to 1 hour.

The parents' room has a fridge, microwave and tea/coffee making facilities. Hot drinks are only permitted on the actual ward if in a lidded cup and all food bought in must be in date and clearly named.

Please discuss any extenuating circumstances with the nurse in charge.


As a patient on this ward, you may be under the care of one or more of these consultants

Dr Awadalla

Dr Chetan

Dr Emcy

Dr V Gupta

Dr R Gupta

Dr Mallikarjuna 

Dr Khalil

Dr Rao

Dr Rachakonda

Dr Rahman

Dr Ranasinghe

Dr Shrivastava

Surgical, ENT, Orthopaedic and plastic/oral teams.

Specialist teams  who care for patients on this ward

Paediatric community nursing team

Paediatric diabetes team

Health Visitors

Postal address

Neptune Paediatric Unit
Southend Hospital
Prittlewell Chase
Westcliff on Sea