Paediatric Assessment Unit (PAU)
The Paediatric Assessment Unit (PAU) is an acute medical
assessment unit that caters typically from birth to 16 years, it is
co-located within Neptune Paediatric Ward. There is a six
bedded bay, an isolation room, a PAU treatment room and a PAU
Within PAU children are assessed and receive treatment before
either being discharged home or admitted to paediatric in-patient
Children will be directly referred to PAU by their GP, A&E,
a Paediatric Community nurse or their Midwife. We only accept
those that have been formally referred as we are not a drop-in
facility. Patients will be triaged before being reviewed by the
experienced Paediatric medical team. Patients may be asked to
remain in a waiting room. Although we see patients in order of
attendance time, a more acutely unwell child will be given
Patients may be asked to attend PAU for a booked blood test or a
review. Please note that although you are given a time to attend
this is not set in stone and the treatment of an acutely unwell
child will take obvious precedence. It is always worthwhile
bringing some refreshments and books/activities.
Neptune Ward itself has a play room, an adolescent room and a
We aim for a minimum of two and a maximum of four members of
experienced nursing staff during the day. At least one member
of staff each shift is certified in European Paediatric Life
Support. The nursing skill mix ranges from Ward Sisters to
HCAs. Working alongside the nursing staff we are lucky to
have a team of Play Specialists that are invaluable in helping both
patients and parents through procedures. Neptune nurses staff
the PAU overnight, typically from 22:00/24:00 to 09:00am.
Neptune has both a Clinical Facilitator and Clinical Nurse
Specialist. The Clinical Facilitator assists in teaching and
supporting staff especially when there are high dependency patients
on the ward or in need of transfer to a specialist centre.
The Clinical Nurse Specialist performs specialised diagnostic tests
and treatment within her own caseload. The CNS will see much
of her workload within the PAU environment with assistance provided
by PAU staff where required.
There is an on-going commitment to enhancing practice and the
ward echoes the Trust's commitment to the training and development
of all staff.
Total number of beds - 7.
Ward telephone number
Contact email address
1st Floor Cardigan Building (colocated within
Women's and children's
Visiting and other instructions
Emergency Referral Unit so visiting times not applicable.
Two Carers/Legal Guardians only.
Due to the nature/space confinements of PAU it is not
recommended that siblings attend and alternative childcare
arrangements are made where possible.
Refreshments may be purchased in either the Hospital canteen
during opening times or the 24 hour COSTA coffee facility.
Please bring in any medications or special dietary supplements
where applicable/possible at point of referral.
The parent's room has a fridge, microwave and tea/ coffee making
facilities. Hot drinks are only permitted on the PAU if in a lidded
cup and all food bought in must be in date and clearly named.
Please discuss any extenuating circumstances with the nurse in
As a patient on this ward, you
may be under the care of one or more of these
Specialist teams who care for patients on this
Paediatric community nursing team
Paediatric Assessment Unit (PAU)
Westcliff on Sea