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Medical Education

The Education Centre is the hub of the hospital for education. It is the home of our extensive library, our 120 seat Lecture Theatre, Simulation Suite and 13 teaching rooms of various sizes.

Ed centre team photo

The Medical Education team are based in the Education Centre and led by Dr Lucy Coward, our Director of Medical Education. 

We work closely with our Medical HR colleagues, Medical Schools, Royal Colleges and Health Education East of England (HEEoE) to ensure high quality education and training for all medical staff at Southend University Hospital NHS Foundation Trust. We promote continuous professional development for all grades of doctors and provide careers support and guidance.

Katie Palmer: Medical Education Manager

Katie is responsible for the day-to-day running of the Department, and oversees a team of 11 Medical Education staff, as well as the Library and Reception teams.

Pam Barton: Posts and Placements Medical Education

Pam is responsible for quality assessment of postgraduate education and trainee support (all grades including SAS Doctors). She is actively involved in securing Foundation and Core trainee placements and rotations and works closely with Dr Rathore, our Foundation Training Programme Director. Pam alongside Dr Frances Borg, our Careers Lead ensures up to date careers advice is always available. Pam is also responsible for ensuring that educators receive the appropriate training to undertake their roles. Pam works Monday - Thursday.

Nicole Edgell & Nicola Mason: GPST Programme Coordinators

Nicole and Nicola are the first point of contact for the GP trainees. They are responsible for co-ordinating, checking and administrating programme placements, updating and maintaining information on Intrepid's programme manager and RCGP ePortfolio (including updating clinical and educational supervisors). They work closely with the Training Programme Directors and Health Education East of England.  Nicole works Tuesday - Friday and Nicola works Tuesday - Thursday.

Lisa Hollebone:  Medical Education Administrator

As well as supporting the GPST Programme Coordinators, Lisa provides administrative support in Medical Education and manages the Travel/Relocation Claims of Trainees. Lisa works on Wednesdays. 

George Lilley: Medical Education Assistant

George supports the whole team with administration tasks. He is responsible for tracking Departmental Induction sign off & attendance at teaching sessions and events and updating iLearn. George is often seen supporting Joe Hicks and Toby Brittain with the day to day set-up of the Education Centre. 

Gill Parsons:  Assistant to the Medical Education Manager

Gill provides operational support to Katie Palmer and is the Medical Education Administrator for the Quality Improvement Committee. Gill generally works Monday, Tuesday, Thursday and Friday.

Halina Riseley: Medical Education Administrator

Halina is responsible for study leave as well as organising monthly GP mini masterclasses. She is also responsible for administration support for the Southend Medical and Dental Society.  Halina works Tuesday to Friday.

Jenny Gunning & Mary Bishop: Undergraduate Administrators

Jenny and Mary provide administrative support for all medical students on placement at Southend Hospital, ensuring that training and educational needs are met, in line with medical school requirements. They also support and facilitate work shadowing opportunities, an annual careers morning and MEDIC insight day for local school students and manage the production of teaching feedback summary reports for all medical student teaching sessions.  In addition, they organise the administration for Anglia Ruskin University Mentor Update programme.  Jenny works Monday - Thursday and Mary works Monday, Tuesday, Thursday and Friday.  

Elaine Spall: Medical Education Administrator for Teaching Programmes

Elaine organises the GP Refresher Course which is held twice a year, as well as the weekly F1, F2, Medical ST1/ST2 and Grand Round teaching programmes. Elaine also manages the production of teaching feedback summary reports for the above teaching sessions and runs the Medical Education Twitter account.

Sue Wilkinson: Foundation Programme Coordinator

Sue supports our Foundation Doctors.  She coordinates the Preparation for Professional Practice course for our incoming F1 Doctors and also plays a key role in the Doctor's Annual Induction Day every August.  She deals with all Foundation ePortfolio queries and year end sign offs. Sue works Monday - Thursday.