Car parking and parking charges
Car parking charges apply when parking at the hospital. Please consider using public transport to travel to the hospital if possible.
On this page you will find information about car parking,
parking charges, blue badge parking and help with travel
Travelling by car
Follow the A13 from either London or Southend direction until
the traffic lights at Chalkwell Park.
Turn onto Southbourne Grove (A1158) signposted 'Hospital'. Turn
right at the second set of traffic lights onto Prittlewell
Chase. Continue along Prittlewell Chase, the hospital is located on
the left hand side of the dual carriageway.
Follow the A127, direction Southend until the traffic lights at
the Bell Public House. Turn right at the traffic lights into
Hobleythick Lane. Turn right at the next set of traffic lights onto
Prittlewell Chase. The hospital is located on the right hand side
of the dual carriageway.
of directions to the hospital with a map is available by
Patient and visitor parking at Southend Hospital
More car parking for patients and visitors is now available at
Southend University Hospital. The opening of the new multi-storey
car park (MSCP) in September 2009 has created an extra 600 new
Because the majority of staff who have been issued parking
permits now use the MSCP, during working hours the other car parks
surrounding the hospital are reserved solely for our
patients and their visitors.
These are car parks: A, D, E (OUTSIDE A&E), AND F.
A map showing the locations of these car parks is
available by clicking here.
Although these patient/visitor car parks can be full during the
afternoon peak, the new parking measures now mean finding a space
is much easier than before.
To maximise the increase in parking spaces, we would
always ask you to take alternatives
to the car if you can, or to use our free drop off/collection
bays or short stay bays in order to keep the spaces available to
those who most need them.
We have a number of blue bays for current blue badge holders -
these are located by all the main entrances and are subject to the
parking charges detailed below.
Car parking fees
All patient/visitor parking, with the exception of the car park
at A&E, is now 'pay on foot'. Entry is via a ticket from the
machines at the new barrier entrances; payment is made when you
leave the hospital building at one of several pay stations located
around the hospital.
Up to 3 hours
3 to 6 hours
6 to 12 hours
Over 12 hours and up to 24 hours
7 day concession
Everyone parking in a space within the hospital car park is
required to pay parking charges for stays exceeding 30 minutes. If
your stay is less than 30 minutes please proceed straight
to the exit barrier - there is no need to validate your ticket
at a pay machine.
Concessions do apply for certain patients including those
receiving chemotherapy, radiotherapy, dialysis, extensive
rehabilitation and treatment for DVT. Please ask the department you
are visiting for details. Concession tickets are available from
general office during office hours.
Please note that lost tickets will be charged at the full daily
rate. Parking is subject to the hospital's standard terms and
conditions as displayed around the site.
Helping out with travel costs
Benefits accepted - if you are on any of these
benefits then we can help you with your travel expenses to and from
the hospital for your appointments;
- Income Support
- Universal Credit
- Income related Employment and Support Allowance (ESA)
- Income Based Job Seekers Allowance
- Working Tax Credit
- Pension Guarantee Credit
- HC2 or HC3 (part payment) form
- You can also get help if you are attending a sexual health
clinic over 15 miles (24km) from home
Please note: NHS Medical Exemption cards are only for free
prescriptions these cards are not valid for payment of travel
To reclaim your travel expenses you must produce a letter from the
benefits office dated within the last year stating that you are in
receipt of benefit, we can also accept a valid tax credit card, if
you have one. You will also be required to show evidence of your
appointment, please bring with you your appointment letter/clinic
card, as we need to verify the attendance and we may not be able to
make payments without this.
Benefits that are not accepted
- Disability Living Allowance
- Incapacity Allowance
- Carer's Allowance
- Housing Benefits/Council Tax
- Free School Dinner entitlement letters
- Maternity/Prescription Exemption Cards
- Bank Statements
What am I entitled to claim back?
- Private mileage and car parking- This is
calculated by using the AA route master. We use the Hospitals
postcode and the home postcode that you are registered with. You
will receive 15p a mile. If you can produce a car parking ticket we
will reimburse £3.10 for your parking. If you are more than 3 hours
we can pay for your parking by receiving a receipt that is
obtainable from the car park pay machine when you pay for your
- Bus and Train tickets- We will reimburse you
for your bus and/or train fare if you show us your tickets. We can
only pay for the patient who has the appointment.
- Taxi- We do not pay for Taxi travel unless you
have a letter from your GP stating that you cannot travel to
hospital by public transport.
How do I claim?
Please claim at Customer Services between 09.00 and 17.00 Monday
to Friday. Please bring your bus, train or parking ticket and your
appointment card plus proof of entitlement.
Things to remember
- We are unable to reimburse travel for A&E visits and blood
- Please remember that we are here to help with your travel
expenses, all mileage is calculated in the same way.
- All payments are to be claimed on the day from Customer
Services; any backdated claims for up to 3 months can be claimed by
filling out a HC5 form and posted with any receipts/tickets to the
address given on the form.
- If you have not bought with you your proof of benefits or
cannot prove that you have had an appointment with us then we will
not be able to pay any money out. Under these circumstances you can
complete an HC5 form (as above).
- If someone is required to attend your appointment with you for
medical purposes you will need to get an escort form signed by a
consultant or senior nurse. Unfortunately without this we cannot
pay for anyone else's travel.
Visiting an inpatient? You cannot claim help
with travel costs if you are visiting someone in hospital. However
visitors in receipt of one of the qualifying benefits may be able
to receive assistance in the form of a social Fund payment. Further
information about this assistance can be obtained from Jobcentre
Patient Transport - You may be entitled to
patient transport phone 0300 0134 997 to find out if you are
Please note that this information has been
taken from the Department of Health guidelines. For further
information please use the links below.