Car parking and parking charges

Car parking charges apply when parking at the hospital. Please consider using public transport to travel to the hospital if possible.

On this page you will find information about car parking, parking charges, blue badge parking and help with travel costs.

Travelling by car


Follow the A13 from either London or Southend direction until the traffic lights at Chalkwell Park.

Turn onto Southbourne Grove (A1158) signposted 'Hospital'. Turn right at the second set of traffic lights onto Prittlewell Chase. Continue along Prittlewell Chase, the hospital is located on the left hand side of the dual carriageway.


Follow the A127, direction Southend until the traffic lights at the Bell Public House. Turn right at the traffic lights into Hobleythick Lane. Turn right at the next set of traffic lights onto Prittlewell Chase. The hospital is located on the right hand side of the dual carriageway.

PDF of directions to the hospital with a map is available by clicking here.

Patient and visitor parking at Southend Hospital

More car parking for patients and visitors is now available at Southend University Hospital. The opening of the new multi-storey car park (MSCP) in September 2009 has created an extra 600 new spaces.

Because the majority of staff who have been issued parking permits now use the MSCP, during working hours the other car parks surrounding the hospital  are reserved solely for our patients and their visitors.

These are car parks: A, D, E (OUTSIDE A&E), AND F. 

A map showing the locations of these car parks is available by clicking here.

Although these patient/visitor car parks can be full during the afternoon peak, the new parking measures now mean finding a space is much easier than before. 

To maximise the increase in parking spaces, we would always ask you to take alternatives to the car if you can, or to use our free drop off/collection bays or short stay bays in order to keep the spaces available to those who most need them. 

We have a number of blue bays for current blue badge holders - these are located by all the main entrances and are subject to the parking charges detailed below.

Car parking fees

All patient/visitor parking, with the exception of the car park at A&E, is now 'pay on foot'. Entry is via a ticket from the machines at the new barrier entrances; payment is made when you leave the hospital building at one of several pay stations located around the hospital.  




30 minutes


Up to 3 hours


3 to 6 hours


6 to 12 hours


Over 12 hours and up to 24 hours


7 day concession



Everyone parking in a space within the hospital car park is required to pay parking charges for stays exceeding 30 minutes. If your stay is less than 30 minutes please proceed straight to the exit barrier - there is no need to validate your ticket at a pay machine. 

Concessions do apply for certain patients including those receiving chemotherapy, radiotherapy, dialysis, extensive rehabilitation and treatment for DVT. Please ask the department you are visiting for details. Concession tickets are available from general office during office hours.

Please note that lost tickets will be charged at the full daily rate. Parking is subject to the hospital's standard terms and conditions as displayed around the site.

Helping out with travel costs

Benefits accepted - if you are on any of these benefits then we can help you with your travel expenses to and from the hospital for your appointments;

  • Income Support
  • Universal Credit
  • Income related Employment and Support Allowance (ESA)
  • Income Based Job Seekers Allowance
  • Working Tax Credit
  • Pension Guarantee Credit
  • HC2 or HC3 (part payment) form
  • You can also get help if you are attending a sexual health clinic over 15 miles (24km) from home

Please note: NHS Medical Exemption cards are only for free prescriptions these cards are not valid for payment of travel costs.

To reclaim your travel expenses you must produce a letter from the benefits office dated within the last year stating that you are in receipt of benefit, we can also accept a valid tax credit card, if you have one. You will also be required to show evidence of your appointment, please bring with you your appointment letter/clinic card, as we need to verify the attendance and we may not be able to make payments without this.

Benefits that are not accepted

  • Disability Living Allowance
  • Incapacity Allowance
  • Carer's Allowance
  • Housing Benefits/Council Tax
  • Free School Dinner entitlement letters
  • Maternity/Prescription Exemption Cards
  • Bank Statements

What am I entitled to claim back?

  • Private mileage and car parking- This is calculated by using the AA route master. We use the Hospitals postcode and the home postcode that you are registered with. You will receive 15p a mile. If you can produce a car parking ticket we will reimburse £3.10 for your parking. If you are more than 3 hours we can pay for your parking by receiving a receipt that is obtainable from the car park pay machine when you pay for your parking.
  • Bus and Train tickets- We will reimburse you for your bus and/or train fare if you show us your tickets. We can only pay for the patient who has the appointment.
  • Taxi- We do not pay for Taxi travel unless you have a letter from your GP stating that you cannot travel to hospital by public transport.

How do I claim?

Please claim at Customer Services between 09.00 and 17.00 Monday to Friday. Please bring your bus, train or parking ticket and your appointment card plus proof of entitlement.

Things to remember

  • We are unable to reimburse travel for A&E visits and blood tests.
  • Please remember that we are here to help with your travel expenses, all mileage is calculated in the same way.
  • All payments are to be claimed on the day from Customer Services; any backdated claims for up to 3 months can be claimed by filling out a HC5 form and posted with any receipts/tickets to the address given on the form.
  • If you have not bought with you your proof of benefits or cannot prove that you have had an appointment with us then we will not be able to pay any money out. Under these circumstances you can complete an HC5 form (as above).
  • If someone is required to attend your appointment with you for medical purposes you will need to get an escort form signed by a consultant or senior nurse. Unfortunately without this we cannot pay for anyone else's travel.

Visiting an inpatient? You cannot claim help with travel costs if you are visiting someone in hospital. However visitors in receipt of one of the qualifying benefits may be able to receive assistance in the form of a social Fund payment. Further information about this assistance can be obtained from Jobcentre Plus offices.

Patient Transport - You may be entitled to patient transport phone 0300 0134 997 to find out if you are eligible.


Please note that this information has been taken from the Department of Health guidelines. For further information please use the links below.