Accident & Emergency
Our accident and emergency department provides assessment, diagnosis and treatment for patients with emergency conditions, serious injuries or illnesses.
The department cannot help with any
problems that a GP could otherwise deal with, or with longer term
problems (those being looked after by a GP or for which the patient
has already been referred to outpatients).
If you become unwell or injured, make sure you choose the right
NHS service to make sure you get the best treatment. Click on the
side bar for more information or click here to visit the NHS
You can call 111 when you need medical help fast but it's not a
999 emergency. NHS 111 is a fast and easy way to get the right
help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are
free from landlines and mobile phones.
When to use it
You should use the NHS 111 service if you urgently need medical
help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to
A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do
For less urgent health needs, contact your GP or local pharmacist in the
If a health professional has given you a specific phone number
to call when you are concerned about your condition, continue to
use that number.
For immediate, life-threatening emergencies, continue to call
The Friends and Family Test
The NHS Friends and Family Test is an important opportunity for
you to give us your feedback on the care and treatment we provide
This feedback will be used to continually review our services
from your perspective and enable us to celebrate success and drive
improvements in the delivery of our care.
If you visit our accident and emergency department for
treatment you will be sent a text message within 48 hours of
discharge asking you to complete a short questionnaire to tell
us how likely you are to recommend our accident and emergency
department to friends and family if they needed similar care or
You will be asked to select one of six options ranging from
"extremely likely" to "extremely unlikely". You will also be
invited to tell us the reason for your selection. Your response is
If you are unable to answer the question, a friend or family
member is welcome to respond on your behalf.
The Friends and Family Test results will be published on the NHS
Choices and NHS England websites, and will also be displayed on the
wards and within the accident and emergency department.
You can complete you Friends and Family Test online please